We connect pet owners with experienced and vetted caregivers. Simply create an account on our website, choose the appropriate service, set the details, and place your order!

We offer a wide range of services tailored to the different needs of pets and their owners:
• Walks – regular dog walking adapted to their activity level
• Home visits – caring for the pet in its own home, including feeding, cleaning the litter box, and administering medication
• Day care – the pet spends the day under the caregiver’s supervision
• 24-hour care – staying at the caregiver’s home or care in the owner’s home, ideal for trips away

To book a service:

1. Create an account on our website
2. Choose a service and set the details (e.g., date, frequency, preferences)
3. Place your order and confirm the caregiver
4. Confirm the booking and pay for the service online
5. Done! Your pet is in good hands

Alvis is a unique place. Our numerous advantages, hundreds of positive reviews, and excellent reputation speak for themselves.

At Alvis, the well-being and comfort of every pet come first – we approach them with care and love, as if they were our own. Our community consists of qualified and experienced caregivers who are true animal lovers. We understand that every dog, cat, or other pet has its own unique needs and preferences, which is why we focus on a personalized approach to provide the best possible care.

We are extremely proud of our caregivers – each of them has gone through a rigorous selection process that includes verification, training, practical tests, and meetings with mentors. We pay special attention to skills and commitment so that only the best join our platform. We do not accept random individuals, because our priority is the highest quality of care.

We know that Alvis is not only the perfect solution for your beloved pet but also for you. Our care and professionalism are reflected not only in pet care but also in our relationships with clients. With us, you save time and avoid stress, knowing that your pet is in the best hands.

We invite you to join the Alvis community and see how we can create an excellent experience for both you and your pet. Give us a chance – we will provide not only trusted care but also genuine support and a sense of security.

These are verified individuals who undergo a thorough selection process, which includes:
• Document and personal data verification
• Theoretical training
• Practical training with a mentor to confirm animal care skills

Yes! You can arrange a meet-and-greet to make sure your pet feels comfortable with the caregiver.

Payment is made online at the time of booking. This way, you can be sure that the care will be provided as agreed, and the caregiver will receive payment after the service is completed.

We do not sign individual contracts, as all terms of cooperation are defined in our Terms and Conditions, which you accept when placing an order. The Terms and Conditions contain all key information regarding service provision, caregiver responsibilities, and booking cancellation policies. This makes the process simple, transparent, and free from additional formalities.

When placing an order, you can add special instructions for caring for your pet – for example, their diet, walking preferences, or favorite activities.

In exceptional cases where the caregiver is unable to provide care, we will find another suitable person for you or issue a refund.

It’s simple! Just create an account in our client panel, select the dog walking option, set the details (e.g., walk duration, your pet’s preferences), and confirm the booking.

1️⃣ Registration and booking
First, register here and place an ortutajder for walks, specifying your preferences for the date and walk duration.

2️⃣ Choosing a caregiver
After placing the order, a caregiver will contact you, and their profile will be available for review. You can get to know the candidate in advance, and if they don’t meet your expectations, you can decline them. If needed, you can arrange a meet-and-greet. If any doubts arise, there is always the option to change the caregiver.

3️⃣ Payment and walk arrangements
The service must be paid for before it takes place. On the agreed day, the caregiver will come for the dog at the set time. If you won’t be home, you can hand over the keys in advance in an agreed way.

4️⃣ The walk and activities
Your dog will walk for the agreed number of minutes, playing, exploring, and enjoying the caregiver’s company. The walk will follow your instructions regarding the route and your pet’s preferences.

5️⃣ Walk report
After the walk, you will receive a detailed report with photos, the GPS route, and the walk duration. This way, you can be sure your dog received the right amount of exercise and care.

Yes! You can book a single walk or regular dog walking – daily, several times a week, or on specific days.

Our caregivers go through a verification process that includes background checks, as well as theoretical and practical training. We select individuals with experience in working with animals who demonstrate responsibility.

Yes, you can arrange a short meet-and-greet to make sure the caregiver is a good fit for your pet.

Yes, if you cannot be present, you can give the keys to the caregiver.

After each walk, you will receive a detailed report with photos, a description of the walk, and a GPS tracker showing the route.

Walks are usually carried out individually, but if you have two dogs and would like them to walk together, you can indicate this when booking.

If your dog requires special care (e.g., is elderly, has limited mobility, or needs medication), please mention it when booking, and the caregiver will adjust to your pet’s needs.

Every caregiver on our platform goes through a verification process, training, and practical tests, so you can be sure your dog is in good hands.
When placing your order, you can describe your dog’s needs and character – whether they are energetic, calm, or require special attention.
If you have any doubts, you can arrange a meet-and-greet to ensure the caregiver and your dog get along well. If it turns out the match isn’t perfect, we can always suggest another caregiver.
Our priority is your pet’s safety and comfort, which is why we tailor the care to their individual needs. 😊🐶

Payment is made online when booking the service – it’s a convenient and secure solution.

You can cancel or reschedule a walk in the client panel no later than the day before the scheduled walk.

Petsitting is caring for your pet in your home while you are away. The caregiver looks after your pet according to your instructions – feeding them, taking them for walks, playing, cleaning the litter box, and ensuring their comfort.

Care at the pet sitter’s home is the perfect solution if you want your pet to have attentive care in a home environment while you are away. Here’s how the process works:

1️⃣ Meet-and-greet
Before the care begins, you can arrange a free meet-and-greet at the caregiver’s home. This is a great opportunity to check the conditions in which your pet will stay and ensure they feel comfortable in the new environment.

2️⃣ Bringing your pet to the caregiver’s home
On the agreed date, you bring your pet to the pet sitter’s home along with their essentials – bowls, food, bed, leash, toys, and, if necessary, any medication or care instructions.

3️⃣ Care tailored to your pet’s needs
The pet sitter looks after your pet according to their routine and your instructions, which may include:

• Regular feeding according to schedule
• Walks and physical activity (for dogs)
• Cleanliness and hygiene – cleaning the litter box, grooming (if required)
• Playtime and interaction to keep your pet comfortable

4️⃣ 24/7 care and home comfort
Your pet stays in a home environment with attention and care provided around the clock. The pet sitter adapts to your pet’s habits to minimize the stress of separation.

5️⃣ Daily updates
You’ll receive daily care reports including photos, updates on your pet’s well-being, and a summary of their day.

6️⃣ Picking up your pet
At the end of the care period, you collect your pet from the caregiver’s home.

You can book petsitting for a few hours, a full day, or even several weeks.

To ensure smooth care, it’s best to provide the pet sitter with all necessary items and instructions. Here’s a list of things to prepare:

1. Food and treats
🐾 Food for the entire care period (dry/wet)
🐾 Treats and supplements (if applicable)
🐾 Detailed instructions on diet and portion sizes
2. Walking accessories (if care includes walks)
🐾 Leash and collar/harness
🐾 ID tag with the owner’s contact details
🐾 Dog clothing (if needed in cold weather)
3. Comfort items
🐾 Bed or blanket (a familiar scent helps with adaptation)
🐾 Favorite toys
🐾 Litter box and litter (for cats)
4. Medication and grooming (if necessary)
🐾 List of medications and dosage schedule
🐾 Brush/comb for grooming
🐾 Wet wipes, towel (e.g., for cleaning paws)

Yes! You can arrange a meet-and-greet to make sure the caregiver and your pet get along well.

Yes, if your pet requires medication, please mention this when placing your order so we can match you with the right caregiver.

Caregivers feed pets ONLY with food and treats provided by the owner. When leaving your dog for care, please prepare enough food to last for the entire stay.

The caregiver can look after multiple pets as part of the care – just provide the details when placing your order.

Cancellation policy:
Cancellation 3 days before the start date: full refund.
Cancellation less than 3 days before the start date: 50% refund for the first 7 days of the petsitting service and 100% for the remaining days.

If the service has started but ends earlier than planned, not due to the caregiver’s fault, its cost will not be recalculated or partially refunded.

In exceptional situations, such as a sudden deterioration in the health of the caregiver or the pet, Alvis will help find an alternative solution, if possible.

The caregiver stays in your home for the entire duration of the service, ensuring your pet’s comfort and safety. This includes walks, feeding, playtime, and overall care according to your instructions.

Care can last from one day to several weeks – it all depends on your needs and the caregivers’ availability.

Yes, the caregiver stays in your home 24/7, providing constant presence and care for your pet.

Yes, before the care begins, you can arrange a meet-and-greet to ensure your dog feels comfortable with the caregiver and you have full trust in the person who will be staying in your home.

Yes, the caregiver focuses solely on your pet and tailors the care to their needs. If you have more pets, the caregiver can look after them as well – just provide the details when placing your order.

The main duties are feeding, walking, playing with, and caring for the pet. The caregiver can also water plants or collect mail – just arrange this in advance.

Yes, if your dog takes medication, please mention this when placing your order so we can match you with the right caregiver.

It is recommended to prepare:

• Food and treats for your dog for the entire care period
• Bed, bowls, leash, and other necessary accessories
• Instructions for using the home (e.g., Wi-Fi access, lock instructions, emergency contact details)

After each day of care, you will receive a detailed report with photos, information about walks, your dog’s well-being, and any important events.

Cancellation 24 hours before the start: full refund.
Cancellation on the day of the start: no refund for the first day of the service.

If the service has started but ends earlier than planned, not due to the caregiver’s fault, its cost will not be recalculated or partially refunded.

In exceptional situations, such as a sudden deterioration in the health of the caregiver or the pet, Alvis will help find an alternative solution, if possible.

During a visit, the caregiver takes care of the pet’s basic needs – feeding, changing the water, cleaning the litter box or cage, and spending time playing and interacting with the pet.

You can choose 20, 40, or 60 minutes, or longer, depending on your pet’s needs.

Yes, you can schedule recurring visits – daily, several times a week, or on selected days.

Yes, if your pet requires medication, please provide this information when booking the service so we can match you with the right caregiver.

There is no extra charge for a second pet. The caregiver will look after all pets during one visit, adjusting the time to their needs.

Yes, you can give the keys to the caregiver in a safe way if you cannot be present during the visits.

Yes! After each visit, the caregiver sends a detailed report with photos, information about your pet’s well-being, and a summary of the visit.

You can cancel a visit no later than the day before the scheduled date.